New Pensioners' Web Portal

3/12/2018

The new Pensioners’ Web Portal is now live. To register and log in, visit cnbenefits.hroffice.com. This new Portal gives you the ability to view / print your pension statements, change your address or change your banking information on line. Before logging in the first time, you must register. Just click on register link and follow the instructions. Be sure to keep your password in a safe place. After you have registered, your CN PIN number will be your log in ID. To log in, enter your pin number, and then the password that you created when you registered. Don’t forget to log out when you are finished. This Online Portal is for your convenience. However, if you prefer, you can still contact CN Pensions & Benefits through their toll free number at 1-800-361-0739 with your question or change request.

Please note: that you first have to Register so click on the register link and follow the instructions. If you still need help, click on the link that says "Need Help" or call 1-800-361-0739 between 8 a.m. and 6 p.m. Monday through Friday except stat holidays.

The Register link is just to the right of the Log in button. The "Need Help" link is to the right of the screen just below the French / English links.

27 Comments

FRANK MANDANICI

3/18/2018 11:42:24 am

WOULD LIKE TO JOIN

marie mawhinney

12/20/2018 12:32:18 pm

WOULD LIKE TO KNOW ANY NEW THINGS HAPPEN WITH PENSIONS

Janet Lewis Anderson

12/20/2018 01:43:43 pm

Please visit our Newsletter page on this website for info on the Pension in our Winter 2018/2019 Newsletter.

Benno Janosch

3/19/2018 10:54:08 am

how do i identify myself re. date of birth postal code etc.

Robert Buchanan

3/20/2018 11:40:38 am

How do you get to the register link
Posh the link box and nothing happens

bill buchanan

3/23/2018 12:27:24 pm

how do I get to the register part

Janet link

3/23/2018 01:05:41 pm

The register link is on the bottom right hand corner of the big gray box. If you are still having problems, call the toll free number at 1-800-361-0739.

Stan Walker

6/3/2018 11:29:35 am

I cant find the REGISTER link . I am deaf and so prefer to deal by email rather than phone calls

Harold J. Allen

3/26/2018 04:54:36 pm

Will not accept my name , date of birth , postal code. Too much trouble to register so will not bother.

3/26/2018 08:58:17 pm

If you are having problems, call the toll free Pensioners help line at 1-800-361-0739.

Richard Lucier

3/30/2018 01:14:14 pm

Can't find the registration box.
Call me at 519-968-3447

3/30/2018 06:57:50 pm

Call the help line at 1-800-361-0739

Roland Ramey

4/1/2018 10:52:06 am

All that work to register and it would not accept my email address..wanted a company address..I'm retired!!
Not user friendly! Can't be bothered with this process!

wayne richardson

4/2/2018 02:47:22 pm

Maybe they should get the bugs out. Anyone figure where to put the mandatory answers to the selected questions ?

Barry Unsworth

4/23/2018 11:08:38 am

Had same problem.....answer goes in box directly below questions.

HM Reid

4/7/2018 01:46:58 pm

will not allow me to register. Would have been better to get the bugs out before offering to pensioners. Seems not worth the trouble if I have to make phone calls to get registration information.

GARY KELLY

4/13/2018 06:45:28 am

unable to register, is it up and running

Marta Deschamps

4/19/2018 01:27:11 pm

Have tried numerous times to register and it will not accept my ID number. Spent too much time on this, so unless you can give me a magic solution, I will just drop it.,

Patrick R Power

4/30/2018 10:02:21 am

hello

donaldo ferrer

6/14/2018 05:14:47 am

not easy to register. I don't bother.

Clarence Snook- Tried dozen times withouit success. Nowhere does "Register"show up on the letter I have. I'll forget it!! Send me the old hard copy.................

7/10/2018 06:34:42 am

All not worth the effort!!!

Maurice Trepanier

8/17/2018 01:53:24 pm

Why can I not register.

Edward Morrison

3/1/2019 04:39:17 pm

Janet told us it was just at the bottom right of the big gray box. Where the hell is the big gray box??

Janet

3/1/2019 04:53:42 pm

Did you go to the website cnbenefits.hroffice.com? The big gray box area is pretty hard to miss. It has log in id, password, below it has the register link. Or go the blog that we posted on Feb 16th with screen shots and instructions. If you still can't register or log in, call the help line at 1-800-361-0739 as indicated.

MICHELINE PURENNE

3/3/2019 01:38:38 pm

Is it possible to communicate by phone with a human being. I believe you must have my phone number somewhere.

3/3/2019 10:03:55 pm

Please call the CN Benefits Help line at 1-800-361-0739 for assistance.

juan angel molina perez

6/16/2019 11:06:45 am

to access the portal and Register for to read about CN Benefits

New Pensioners' Web Portal

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Janet Lewis Anderson

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